Shipping policy

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International Priority Mail

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We frequently use USPS Priority Mail when shipping abroad to the majority of nations. For the time being, our shipping system calculates shipping for a Flat Rate Priority Mail Padded Envelope plus handling. We will get in touch with you to arrange alternative shipping if the item you ordered is larger than the Flat Rate Padded Envelope can hold. We try our best to ship to you as quickly and affordably as possible, and we may decide to repackage our kits without their cardboard box to reduce the cost of international shipping.

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International First Class Packages

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Please be aware that if you choose the First Class shipping option for international shipping, we will not be able to trace or track your package.

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Order processing time from order placement to shipment

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If there are any backorders or delays, we will let you know as soon as possible. We aim to ship within one to five business days of receiving your order. Tuesday through Friday are our regular shipping days. All orders are delivered using US Postal Service (USPS) Parcel Post or UPS Ground.

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You will be emailed a tracking number as soon as your order is shipped. For all tracking-related questions, please use that email and tracking information. We regret to inform you that we are unable to issue a refund for your purchase once you have received the tracking email.

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First-class mail, insurance, and tracking restrictions

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First Class mail is our most affordable shipping option. This method of shipping offers only limited tracking inside the US and no insurance. We cannot provide a refund or replacement for a First Class package that is missing, lost, or stolen.